Store Policy
Shipping
We ship out orders countrywide using third party couriers.
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Shipping cost
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Metro Manila & Rizal - P85 (free shipping on orders P1995 & up)
Cavite & Bulacan - P130 (50% discount on orders P2500 & up)
Visayas & Mindanao - P240 (50% discount on orders P4500 & up)
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Metro Manila orders ship out within 3 - 5 days.
Provincial orders ship out in 5 - 7 days.
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Shipping insurance is optional and will be added to your total order amount. Please inform us if you would like to add this by leaving us a note in the comment section on your cart page before checking out. For more information on this, please go to Frequently Asked Questions (FAQ).
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Store pickup from Calyx Life & Home in San Juan, Metro Manila is also available. Select this option when you check your bag out..​​.
Returns and Exchanges
We carefully inspect your orders before they are shipped. Unfortunately, items that have been opened and/or used, are exempt from returns, exchanges or refunds.
We always want you to be delighted with your purchase in every way. Should you be displeased with your order, do tell us about it within 7 days of delivery. Write us at calyxlifeandhome@gmail.com. Kindly provide as much detail and photographic evidence to help us understand your concern. Shop credits will be given if the items are to be refunded.
Product exchange is possible within 7 days of purchase as well. The item that you wish to exchange your order for must be of equal or lesser value than your purchase amount. The difference in price will be returned to you as shop credits. The returned item must be unused and undamaged. Shipping cost to return the item will be for the account of the buyer.
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Payment Methods
- GCash
- Bank of the Philippine Islands deposit payment
- PayPal
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Deposit instructions will be sent to your email account when you check your bag out..
