Store Policy
Shipping
We ship out orders countrywide using third-party couriers.
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Shipping cost
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Metro Manila & Rizal - P85 (free shipping on orders P1995 & up)
Cavite & Bulacan - P130 (50% discount on orders P2500 & up)
Visayas & Mindanao - P240 (50% discount on orders P4500 & up)
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Metro Manila orders ship out within 3 - 5 days.
Provincial orders ship out in 5 - 7 days.
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Shipping insurance is optional and will be added to your total order amount. Please inform us if you would like to add this by leaving us a note in the comment section on your cart page before checking out. For more information about this, please go to our page, Frequently Asked Questions (FAQ).
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Store pickup from Calyx Life & Home in San Juan, Metro Manila is also available should you wish. Select this option when you checkout your cart.
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Returns & Exchanges
We carefully inspect orders before they are shipped. Due to the nature of our products however, used items may not be returned, exchanged or refunded.
We always want you to be delighted with your purchases in every way. Should you be displeased with your order/s, please tell us about it within 7 days of delivery. Write us at calyxlifeandhome@gmail.com. Please provide as much detail and photographic evidence to help us understand your concern. Store credits will be given if the items are to be refunded.
Product exchange is possible within 7 days of purchase as well. The item that you wish to exchange your order for must be of equal or lesser value than your purchase cost. The difference in price will be returned to you as store credits. The returned item must be unused and undamaged. Shipping cost to return the item will be for the account of the buyer.
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Payment Methods
- GCash
- Bank of the Philippine Islands deposit payment
- PayPal
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Bank account details as well as GCash deposit instructions will be sent to your email account when you checkout your cart.